At VAS, our turnkey solutions and programs can easily integrate into your business’ current technology systems and applications. We design a private-label portal for clients to access critical claims information, as well as rate, print, deliver, and report program contracts.
Additionally, our dedication to industry-leading technology extends beyond your business to your customers. In the event that a customer has breakdown or emergency, we use mobile applications, status systems, and tracking technology to keep customers up-to-date and in-the-know. With VAS, safety, transparency, and customer satisfaction come first.
Your business and customers have specific needs. At VAS, we offer customized programs for all types of consumer and commercial vehicles while giving you access to our expansive North American service provider network, which covers the United States, Puerto Rico, Guam, Canada, and Mexico.
Additionally, we understand that your business’ brand is valuable to customers. We private-label your custom products to ensure brand consistency and trust remain intact.
When you partner with VAS, you can be certain your customer will remain your customer. We do not own any affiliate companies that market competitive products to your business channel.
Our goal is to become a long-lasting, trustworthy partner for your business in order to create an unprecedented value and experience to your customers.
We periodically do a due diligence of VAS and its competitors. Each time we do it, VAS comes out on top. Somehow Bill is able to drive down costs and improve the customer experience at the same time, which is something we value tremendously. Other companies offer pieces, but VAS offers the complete package.
I just don’t get complaints with VAS. In my world, that’s objective #1. With providers in the past, I spent way too much time dealing with tow trucks that never showed up. I just don’t get that from VAS.
We previously worked with one of VAS’ competitors for roadside assistance and key protection. VAS offered competitive pricing and better reporting on loss ratios, number of claims, approvals/denials for claims, and the benefits provided for the customers. Before switching to VAS, we didn’t have real insight into how claims were being handled.
The company we keep
Redundant call centers ensure, in the case of natural disasters and inclement weather, your customers are covered no matter what. If one of our call centers goes offline, VAS is prepared with four additional centers across the United States to assist your customers.