It Costs 30 Times More to Attract a New Customer vs. Retaining an Existing One

Are you getting the full benefit from your providers?   Customer acquisition costs have skyrocketed in recent years. After you have secured a customer’s business and provided them with top-quality service, maintaining a revenue stream from that customer is essential to a profitable business. If you sell a motor club in connection with the purchase of a vehicle, once your customer’s contract ends, it shouldn’t terminate your relationship with that customer. The cost to acquire that customer […]

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What Comes With A Well Seasoned Roadside Provider?

They bring a peace of mind experience to your customers. A seasoned provider will have a network that successfully completes millions of dispatches annually to maintain the highest level of experience and relationship with their provider network. They should bring value to your company and not escalate customer frustration. A true partner has a seasoned and […]

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Focus On Your Sales While Improving Your Customer Experience With RV Tech Assistance

Recreational Vehicles (RV’s) are very complex, and customers may leave the dealer’s lot with numerous technical questions that need to be answered in the future.  Most RV technical issues are fairly minor, and many times, experts can troubleshoot and provide solutions by phone. RV techs take pressure off their dealer by answering certain questions and […]

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Are You Leaving Money On The Table?

Are you sure that your roadside claims cost is as transparent and efficient as it can be for your block of business. You should be paying the actual costs to provide exceptional and superior service to your customers. Transparency regarding the actual cost of service is important because only through analyzing actual claims costs can you […]

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Whose Customer Is It Anyway? (RV)

In the RV world, there is increased competition for customers. Dealerships work extremely hard to build a brand and create a superior reputation in the RV community. Most dealerships offer motor clubs from third-party vendors which allow these vendors access to their customer base. Are you confident as a dealer or association that your customers […]

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